Shawnna DelHierro

Shawnna DelHierro

Chief Information Officer

SoundHound AI


Shawnna DelHierro is a technology executive with 22+ years of experience in innovation, digital transformation, and operational excellence. As CIO of SoundHound AI, she leads strategy focused on Oracle Cloud, cybersecurity, and scalable AI infrastructure to drive growth.

Former CTO of Sportsman’s Warehouse, she modernized legacy infrastructure to boost efficiency and competitiveness. At Visionworks, she led a tech organization, launching a mobile POS, telehealth, and AI/RPA initiatives to improve customer and associate experience and resilience.

Beyond corporate work, Shawnna is active in the community: she serves on the AIM Utah board, mentors as a Gartner Technology Ambassador and serves on the Silicon Slopes Women in Leadership Mentorship Cohort. Her philanthropic roles include Technology Advisor and Campaign Chair for HelpMeSee. She is a sought-after speaker on women in tech, authenticity, and opportunity, emphasizing diversity, inclusion, and leveraging adversity for growth.

Her leadership philosophy centers on service, innovation, and empowerment, with a focus on mentoring, mental health awareness, and balancing executive life with family.

Speaking in:

Tuesday Jan 13

11:20am - 11:50am

Snowflake Stage

AI Stage - Agentic Roundtable Discussions

  • Agentic AI and the Future of Commerce faciiliated by Adyen
  • Taking the Next Step in Agentic Commerce faciiliated by Mirakl 
  • From Experiments to Enterprise: Scaling Agentic AI in Retail faciiliated by Dataiku
  • From Data to Delight: Building the Autonomous Loyalty Ecosystem faciiliated by Exchange Solutions
  • People vs. Profit? Resolving the Retail Dilemma with AI-Powered Workforces faciiliated by UKG
  • Beyond Speed: From Fast Frontends to Autonomous Customer Experience faciiliated by Vercel 
  • Using AI to Create Real Retail Experiences faciiliated by Manhattan Associates 
  • The Future of Workflows: How Agentic Automation Redefines Retail Operations faciiliated by UI Path
  • The Future of Retail is Personal: AI For Each Customer faciiliated bySoundhound