Shannon Kreps

Retailers need smarter ways to manage commitments across capital projects, expenses, and supplier obligations. Hear how Lands’ End and World Market are using Raindrop’s Contract Lifecycle Management (CLM) to streamline delegation of authority, automate intake for capital and travel requests, and centralize reviews with IT, Legal, and Strategic Project teams. By digitizing contracts, renewals, and commercial obligations, they’ve improved visibility and control. The session closes with a preview of how AI will accelerate validation, cut cycle times, and bring new intelligence to commitment management.