Shannon Colquhoun

Shannon Colquhoun
Shannon Colquhoun
VP, Global Strategy, Retail, eCommerce and Consumer Goods
Talkdesk
Shannon Colquhoun has been retailing since college—both in-stores and as a buyer, merchant, consultant, sales leader, and strategist. She’s been an executive with Gap Inc., Lands’ End, and Macy’s, defining and managing strategic initiatives, with expertise in omnichannel transformation. She’s also partnered with hyper-growth companies to Fortune 500 companies during her time with Accenture, Infor, and Slalom.

Speaking in:

Tuesday
January 18
1:00 pm1:45 pm
Expo, Level 3, Expo Stage 3
Join Talkdesk, the global cloud contact center innovator, for a lively exploration of customer experience trends. We’ll dive into the what the future holds retail customer service, including:
What investments retailers are making in CX technology
Emerging trends across service engagement… Read more