Sender Shamiss

Sender Shamiss

CEO and Co-founder

ReturnPro


Sender Shamiss is an entrepreneur passionate about perfecting technology and has spent his career building multiple eCommerce, supply chain, and SaaS companies. Mr. Shamiss has built and led strong teams and has managed to attract top talent because of his pragmatic approach to business, infectious spirit, and vision for innovation.

Mr. Shamiss recently won the Pros to Know Lifetime Achievement Award 2024 from Supply & Demand Chain Executive honoring his outstanding leadership and contributions to the supply chain space. In 2022, Mr. Shamiss was recognized by Business Insider as a Reverse Logistics Power Player for his lifelong commitment and influence within the returns industry. He is considered a leading expert in returns, returns management, returns software,

and the reverse supply chain.

ReturnPro was co-founded by Mr. Shamiss in 2008, offering the only complete

returns solution addressing each part of the post-purchase process, from the point a return is initiated to its second shelf. With three core business units: SaaS, Supply Chain, and ReCommerce, ReturnPro solves returns for enterprise retailers, SMB brands, and 3P sellers. ReturnPro’s demonstrated track record has earned them the Reverse Logistics Association (RLA) Innovation Solution Partner Award 2024, Business Intelligence Innovation Solution Partner Award 2022, Fast Company #1 Most Innovative Logistics Company Award 2021, Supply and Demand Chain Executive Green Supply Chain Award 2021, and Inc. 5000’s Fastest Growing Companies List 2021. ReturnPro is R2v3 certified and holds several ISO certifications for their commitment to responsible recycling and zero waste.

Speaking in:

Monday Jan 12

12:10pm - 12:40pm

ReturnPro Stage

Returns are the new retail battleground: Who’s winning and how?

Returns have quietly emerged as one of the most critical and misunderstood levers in retail.  In this fast-paced panel discussion, ReturnPro [KS1] joins leaders from enterprise chains, DTC disruptors, and marketplace sellers to explore how growing returns are shifting from cost center to competitive advantage.  Hear how top retailers are simplifying complex tech stacks, unifying online and in-store return processes, and slashing cycle times from 60 days to as few as five.  From reclaiming resale value to deploying AI-driven solutions, panelists will share real-world strategies that are turning friction into fuel for growth.