Client Success Manager
StoreForce
With over 20 years in retail leadership, I thrive on empowering teams and driving performance. As a Client Success Manager at StoreForce, I collaborate with specialty retailers to enhance store operations, employee engagement, and customer satisfaction through innovative software solutions. My experience with leading brands like Apple and Chapters Indigo sharpened my expertise in management, sales growth, and talent development.
12:30pm - 1:15pm
Expo, Level 1, Expo Stage 1
By making small, targeted improvements in shop floor productivity, retailers can directly impact key metrics like conversion rates and average transaction value (ATV). These consistent, incremental changes pave the way for significant growth - whether it's opening new locations, expanding product lines, or building customer loyalty through exceptional in-store service.
Join us to learn how we help clients enhance their stores daily. We'll cover everything from our intuitive dashboard with real-time insights, to the 50/20 scheduling rule, labor banding strategies, and the best practices for managing selling versus non-selling hours.
Discover actionable strategies to increase conversion rates and boost sales and hear from industry leaders who rely on StoreForce to drive results every day.
