Client Success Manager
StoreForce
With over 20 years of leadership experience in the retail industry, I am passionate about providing vision and purpose to my teams and clients. I joined StoreForce as a Client Engagement Manager in March 2023, where I work with retail leaders to help them optimize their store performance, employee engagement, and customer satisfaction using StoreForce's software solutions.
Tuesday Jan 13
10:15am - 11:00am
Exhibitor Big Ideas Stage 4
Retailers often underestimate the power of scheduling, but the data tells a different story.
After analyzing 150,000 scheduling data points over a full calendar year, we uncovered a 25% comp sales gap between the best and worst-performing locations. The key difference was how they scheduled to peak hours.
Without increasing labor spend, retailers were able to make incremental improvements that delivered a 2–4% lift in sales.
Join our Big Ideas Session to discover how small, targeted changes in scheduling can unlock measurable growth and boost your top-line sales every single day.
