Sarah Brown

Director, Field Training and Guest Experience

francesca's

Sarah Brown is the Director of Field Training & Guest Experience at Francesca's. Sarah’s been in retail in the US & UK for over 15 years with store operations, training, and store management roles at Justice, Firetrap, Fullcircle & Borders.

Speaking in:

Tuesday

January 17

2:00 pm–2:30 pm

Expo, Level 3, Expo Stage 4

Building a culture of community for employee engagement, retention & success produced by Yoobic

In this session, YOOBIC will chat with Chris Kaighn and Sarah Brown of francesca’s to discuss strategies for using technology to humanize and connect their teams. This has helped them turn around the business, enable their store teams to be successful, and is creating an employee-brand connection. “Investing in frontline teams is the key to delivering amazing experiences, and that starts with… Read more