Principal, Advisory – U.S. Consulting Leader, Consumer & Retail
KPMG
I am Partner at KPMG and am responsible for helping clients launch digital business in multiple sectors including consumer markets, retail, healthcare, life sciences, and manufacturing. With over 25 years of experience, I have led cross-functional teams that help clients with the entire journey of launching a digital business – define, build, launch, grow and scale – with proven outcomes. I’ve helped create a digital strategy that defines business outcomes, a differentiated customer experience that enables those outcomes and implementation that delivers on the outcomes. I also specialize in helping customers drive business value using digital and disruptive technologies such as Generative AI, voice interactions, visual search, AI/ML, metaverse, mobile computing and Cloud.
11:20am - 11:50am
Javits North, Level 4, Logicbroker Stage
In the ever-evolving world of retail, the key to driving growth is prioritizing customer centricity and leveraging new technology in critical parts of the customer journey. Harnessing the power of data to curate tailored assortments and optimize store allocation, streamlining store operations, embracing data-driven strategies to fulfill omnichannel initiatives, and leveraging technology and analytics to optimize supply chain are tantamount to success.