Roz
Johnson
SVP, Store Operations and Guest Experience
Build-A-Bear Workshop, Inc.
Roz Johnson, Sr. VP Store Operations and Guest Experience, joined Build-A-Bear Workshop in July 2015 as Managing Director of Store Operations. In her current role, Roz leads the Field, Store Operations and Guest Services teams in developing process improvements and innovative solutions that increase speed to action, enable agility and improve productivity, with the goal of ensuring consistency in the BABW experience wherever the Guest chooses to engage the brand.