Robyn Martin

Senior Director of Store Operations

Mattress Firm

Robyn Martin is a seasoned leader in the retail industry, currently serving as the Senior Director of Store Operations at Mattress Firm. Robyn has honed her expertise through pivotal roles at renowned retail organizations including Bose Corporation, Tiffany & Co., and Brooks Brothers. Robyn joined Mattress Firm in 2020, where she is currently leading the Store Operations team. Throughout her career, Robyn has demonstrated a commitment to operational excellence and has consistently implemented innovative solutions to enhance customer experience and streamline business processes. With a passion for driving business growth and fostering high-performance teams, Robyn continues to make significant contributions to the retail sector. Outside of her professional endeavors, Robyn is known for her dedication to mentoring and developing emerging talent in the field.

Speaking in:

Monday Jan 15th

10:15am - 10:45am

Expo, Level 3, Expo Stage 4

Empowering frontline teams: How Mattress Firm's retail ops and IT partnered for success

Join Mattress Firm as they map their journey to operational excellence. In this session Mattress Firm will explore the impact YOOBIC has made streamlining operations, enabling real-time visibility into field execution, and empowering frontline teams across its 2,300+ stores. Learn how effective collaboration between Retail Operations and IT can create a streamlined, integrated technology ecosystem that empowers frontline teams to succeed. The panel will share best practices for company-wide rollout of new solutions and tips for driving user adoption.

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Robyn Martin

Speaking in:

Monday Jan 15th

Empowering frontline teams: How Mattress Firm's retail ops and IT partnered for success