January 11: Opening Party
January 12–14: Conference & Expo
Jacob K. Javits Convention Center | NYC
Senior Director of Store Operations
Mattress Firm
Robyn Martin is a seasoned leader in the retail industry, currently serving as the Senior Director of Store Operations at Mattress Firm. Robyn has honed her expertise through pivotal roles at renowned retail organizations including Bose Corporation, Tiffany & Co., and Brooks Brothers. Robyn joined Mattress Firm in 2020, where she is currently leading the Store Operations team.
Throughout her career, Robyn has demonstrated a commitment to operational excellence and has consistently implemented innovative solutions to enhance customer experience and streamline business processes. With a passion for driving business growth and fostering high-performance teams, Robyn continues to make significant contributions to the retail sector.
1:00pm - 1:45pm
Expo, Level 3, Expo Stage 4
Explore how Legion customers Coach, FiveBelow, and Mattress Firm maximize labor efficiency and employee engagement simultaneously through intelligent, automated, and employee-centric workforce management. Discover how they empower their frontline teams with gig-like schedule flexibility and modern self-service tools, enhancing morale and productivity. Learn how intelligent automation frees managers to focus on the human side of work, driving better team dynamics and improving customer satisfaction. Gain insights into how modern workforce strategies are redefining retail operations, creating a win-win for employees and businesses, and setting a new standard for success in the industry.
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