Rick Watson

Rick Watson
Rick Watson
CEO & Founder
RMW Commerce Consulting
Rick Watson founded RMW Commerce Consulting after spending 20+ years as a technology entrepreneur and operator exclusively in the eCommerce industry with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes.

Watson’s work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Watson also hosts a podcast, The Watson Weekly, where he shares an unbiased, unfiltered expert take on the retail sector’s biggest news and players.

Speaking in:

Sunday
January 15
10:15 am10:45 am
Expo, Level 1, Expo Stage 1

As fears of inflation grow and a recession looms, retailers are looking at ways to deepen their customer relationships – all with what they have today. 

In a fireside chat, Cover Genius will look at the success of AppleCare, the largest embedded warranty program globally, and measure it against the rest of the industry who are yet to implement similar protection for their customers. … Read more