Rajiv Mehta

Vice President, Search and Conversational Shopping

Amazon

Rajiv Mehta leads Amazon’s Search and Conversational Shopping (Rufus) teams, driving advancements that help customers find products, answer shopping questions, and navigate the platform more effectively. Previously, Rajiv led Alexa Shopping, overseeing key features like Shopping Q&A and grocery shopping while managing teams in design, econometrics, and marketing. Rajiv also played a key role in launching Kindle Content and Amazon Devices in India, including FireTV and Echo.

Speaking in:

Monday Jan 13th

3:15pm - 3:45pm

Expo, Level 3, Expo Stage 5

Using customer-centric technology to attract and convert consumers

In this session, you'll learn how retail and consumer goods leaders can adopt the same technology used to power the Amazon.com customer experience. Amazon will share how they are continuously developing new AI-powered tools, like visual search, digital shopping assistants, and virtual try-on to help consumer find and buy the right products. You’ll also hear how leading retail and consumers goods companies are adopting technology that originated from Amazon, like Amazon Ads and Amazon Web Services, to more efficiently and effectively identify, reach, covert, and retain customers across channels.

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Rajiv Mehta

Speaking in:

Monday Jan 13th

Using customer-centric technology to attract and convert consumers