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Pooja Agarwal

Pooja Agarwal

Chief Operating Officer
Pooja Agarwal is the Chief Operations Officer at Birchbox, a leading beauty and grooming retailer redefining the way people discover and shop for new products.

Pooja joined the company in 2014 to build Birchbox’s Operations team, bringing together Supply Chain, Logistics, Web Production and Subscription Operations. In her current role, she is responsible for operationalizing Birchbox's short- and long-term strategy to drive customer experience while building a sustainable, forever business. In addition to Operations, Pooja also oversees Grooming, Customer Operations and Retail. She spearheaded the execution of Birchbox’s strategic retail partnership with Walgreens - creating an entirely new way for the everyday consumer to shop prestige beauty - and continues to oversee its growth and expansion.

Prior to Birchbox, Pooja spent six years at working on business strategy and creative operations. She graduated from University of Michigan and earned her MBA from NYU Stern School of Business. She is also a recipient of the 2019 Women in Operations Award by Multichannel Merchant.

Speaking in:

Tuesday Jan 14
2:00 - 2:30 PM
Medallia Stage, Hall E, Level 1
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