Phillip Jackson
CEO
Future Commerce
Phillip Jackson is co-founder and CEO of Future Commerce, a culture magazine for the commerce industry. For twenty years, Phillip led the industry by building unique online customer experiences for some of the world’s most recognizable brands. Future Commerce leads the industry with compelling analysis, incisive commentary, cultural insights, and immersive media.
Speaking in:
Tuesday Jan 13
10:30am - 11:00am
Hungry for innovation: Inside Taco Bell and Yum! Brands’ tech-driven evolution
Digital innovation is reshaping every corner of the restaurant and retail landscape, impacting everything from mobile apps to kitchen operations. Yum! Brands – parent company of Taco Bell, KFC, Pizza Hut, and Habit Burger & Grill – is at the forefront of this transformation, leveraging cutting-edge technology to boost agility, streamline operations, and enhance team and guest experiences at scale.
In this session, Jim Dausch, Yum! Brands’ Chief Digital & Technology Officer and President of Byte by Yum!, and Dane Mathews, Taco Bell’s Global Chief Digital and Technology Officer, will explore how platforms like Byte by Yum! are fueling smarter, faster, and more scalable solutions across the enterprise. They’ll dive into how Taco Bell is bringing this innovation to life through personalized experiences and operational efficiencies, demonstrating what it looks like when tech strategy meets brand execution. Whether you're in QSR, retail, or any consumer-facing business, this session offers practical insights on building tech-forward strategies that elevate customer and employee engagement and operational excellence.