Pedro Ramos
CRO
Appriss Retail
Pedro Ramos is the Chief Revenue Officer for Appriss Retail. With more than two decades of experience in fraud and loss prevention he holds a vast knowledge of the retail space, as well as experience managing revenue-generating organizations. Pedro oversees customer growth and retention including sales, customer success, and marketing.
Prior to joining Appriss, Pedro spent much of his career as the assistant vice president of loss prevention at Pathmark Stores before gravitating towards loss prevention technology in 2008. He received his Bachelor of Science degree from Kean University.
Speaking in:
Sunday Jan 12th
4:00pm - 4:30pm
Expo, Level 1, Expo Stage 2
With returns fraud soaring to $19 billion in first-world countries (1), being prepared for the evolving threats of omnichannel return fraud has never been more crucial for retailers. Join Appriss Retail and Riskified for a discussion where we will tackle the pressing issue of omnichannel return fraud. Discover how fraudsters exploit vulnerabilities in the return process, taking advantage of loopholes that can lead to significant losses for retailers. Our experts will share strategies for how AI is now able to effectively identify high valued customers versus serial return abusers, both online and in-store, while ensuring a seamless shopping experience. You’ll leave this session equipped with the knowledge to resolve the true identity of a good consumer and adapt your return strategies to improve loyalty while protecting your shop.
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