Nick Blatt

Head of eCommerce & Digital Customer Experience

Chemist Warehouse

Nick has over 15 years of leadership experience in digital customer experience & Ecommerce. He is known as an industry leading ecommerce thought leader who continually delivers results-driven strategic ecommerce & CX transformations. He also has extensive experience solving complex business, marketing & customer problems through digital Customer data & Insights, AI and automation & innovation. Before leading chemist warehouses Ecommerce and digital customer experience function, Nick held the role as GM of Digital Growth at Bupa. Nick is passionate about people leadership & development and is very proud of the people & teams he has built.

Speaking in:

Tuesday

January 17

9:15 am–9:45 am

Expo, Level 1, Expo Stage 1

Marketplace technology & strategy - The next big thing in growth for leading commerce players produced by Marketplacer

Join this lively interview with multibillion dollar pharmacy retailer, Chemist Warehouse the leading on-line pharmacy in Australia with over 500 stores.

Chemist Warehouse needed a strategy to drive real growth and drastically expand product range without assuming typical inventory risks. The answer was the deployment of an expansive online marketplace strategy and technology.