Neil Folgate

Senior Vice President of Global Marketing

iHerb

Neil Folgate serves as Senior Vice President of Global Marketing and is responsible for leading iHerb’s growth marketing group, which encompasses paid digital channels such as search, social media, influencer engagement, CRM, marketplaces and the iHerb Rewards program. Neil has been a ‘digital native’ e-commerce growth marketer for over 20 years, and has extensive experience in globally scalable online marketing acquisition and retention strategies and tactics across the entire spectrum of paid and organic marketing channels, as well as online marketplaces and retail media.

Speaking in:

Monday Jan 13th

3:15pm - 3:45pm

Expo, Level 3, Expo Stage 5

Using customer-centric technology to attract and convert consumers

In this session, you'll learn how retail and consumer goods leaders can adopt the same technology used to power the Amazon.com customer experience. Amazon will share how they are continuously developing new AI-powered tools, like visual search, digital shopping assistants, and virtual try-on to help consumer find and buy the right products. You’ll also hear how leading retail and consumers goods companies are adopting technology that originated from Amazon, like Amazon Ads and Amazon Web Services, to more efficiently and effectively identify, reach, covert, and retain customers across channels.

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Neil Folgate

Speaking in:

Monday Jan 13th

Using customer-centric technology to attract and convert consumers