Neelima Sharma

As senior vice president, omnichannel and ecommerce technology, Neelima Sharma is responsible for product roadmaps and technology for the digital customer experience, omnichannel merchandising, projects, services and specialty selling. She is also responsible for the artificial intelligence products that drive enterprise search, recommendations, pricing and promotions. Additionally, Neelima leads the marketplace platform seller-, installer- and vendor-facing technologies, enabling a total home ecosystem of products and services for Lowe’s. She joined the company in 2017.

Neelima has more than 25 years of experience building technology products that drive business outcomes, enhance customer experience and simplify operations. Since joining Lowe’s, Neelima has led the transformation of our digital platforms to modern, cloud-enabled, AI-powered products. Before joining Lowe’s, Neelima led technology for Staples' $8 billion B2B ecommerce business. Previously, she successfully led many transformational technology initiatives that delivered outstanding results at multiple companies, including Staples, JP MorganChase and Deloitte. 

Neelima earned a bachelor’s degree in computer science from the University of Delhi, India, and a master’s degree in computer science from the University of Indore. In 2024, she was recognized by Chain Store Age as a Top Woman in Retail. In 2023, Retail Info Systems named her to its annual roster of Top Women in Retail Tech, and HBS Dealer recognized her as a Top Woman in Hardware & Building Supply. And in 2022, she was recognized as the Innovation Leader in Retail Today’s roster of 50 Outstanding Women in Retail. Neelima is on the customer advisory board for Google Cloud and also volunteers as an adviser for early-stage technology startups in the mid-Atlantic region. She serves on the board of Charlotte Center City Partners, a non-profit organization focused on developing Charlotte to become a more equitable, economically vibrant and culturally rich city.