Chief Technology & Transformation Officer
Ulta Beauty
Mike was named Chief Technology and Transformation Officer in January 2025, after serving as Chief Technology and Information Officer since joining Ulta Beauty in June 2023. He leads the core elements of Ulta Beauty’s IT and Digital functions, including IT infrastructure, systems and security, digital experience and operations, and consumer technology, along with leading the company’s transformation efforts. Most recently, Mike served as Global Chief Technology Officer for Walgreens Boots Alliance (WBA), where he led technology transformation, modernization, digital strategy, data & analytics, and IT innovation. Prior to that, Mike spent 25 years growing his career with Accenture, managing a large portfolio of digital programs and IT capabilities in support of the company’s go-to-market teams across the globe. Previously, Mike was a Managing Director in the Accenture technology practice, leading transformational work with multiple leading retail, CPG and healthcare companies. Mike currently serves on the Board of Advisors for Chicago Innovation, the Forbes Technology Council, Evanta (a Gartner company), Slalom, and The Wall Street Journal CIO Network.
Tuesday Jan 13
9:15am - 9:45am
Exhibitor Big Ideas Stage 1
The future of retail is here, and AI is no longer a distant promise. It’s reshaping how companies operate, engage, and grow. Forward-thinking brands are redefining how their businesses run, connect, and deliver value, powered by technology that turns insights into action. Join ServiceNow and industry leaders including Gap, Starbucks, and Ulta Beauty to explore how they’re modernizing enterprise operations and driving measurable impact. This session will showcase how connected platforms and digital workflows are transforming store operations, empowering employees, and elevating the customer experience.