Vice President, Store Productivity
Tractor Supply Company
Michael Diedrich is Vice President, Store Productivity at Tractor Supply Company, the largest rural lifestyle retailer in the U.S. He has been with the company for 23 years. In his current role, Michael leads the company’s focus on legendary customer service and the customer experience, including training and development for front line Team Members. He is responsible for creating productive and efficient processes that allow Team Members to spend more time with customers. Prior to this role, Michael served as Vice President, Customer and Store Services.
Michael joined the company as a Store Manager in 2002. Since that time, he has served in various positions of increasing seniority within the Operations team, including Area Manager, Manager of Communication and Store Services, Director of Store Projects, and Regional Vice President.(615) 556-6323
2:00pm - 2:30pm
River Pavilion, ReturnPro Stage