Senior Customer Success
Raindrop
Mayank leads enterprise customer strategy and value delivery for Raindrop’s AI-native procurement platform. With more than 15 years of experience in procurement, supply chain, and digital transformation, he has partnered with global CPOs to streamline processes, drive efficiency, and accelerate business outcomes. Mayank is known for his customer-centric approach, strong operational depth, and ability to translate strategic objectives into measurable results.
Sunday Jan 11
4:00pm - 4:30pm
Exhibitor Big Ideas Stage 1
Retailers need smarter ways to manage commitments across capital projects, expenses, and supplier obligations. Hear how Lands’ End is using Raindrop’s Contract Lifecycle Management (CLM) to streamline delegation of authority, automate intake for capital and travel requests, and centralize reviews with IT, Legal, and Strategic Project teams. By digitizing contracts, renewals, and commercial obligations, they’ve improved visibility and control. The session closes with a preview of how AI will accelerate validation, cut cycle times, and bring new intelligence to commitment management.
