Matthew Goodfriend

Senior Manager of Learning and Development

GameStop

Matthew Goodfriend is an accomplished Retail professional currently serving as the Senior Manager of Learning and Development at GameStop. With a career spanning over 17 years in the retail industry, Matthew possesses a results-oriented leadership approach backed by strong interpersonal communication skills and a passion for empathetic and direct leadership. Prior to his current position, Matthew held the role of Senior Manager of Communications at GameStop, where he managed communications for corporate associates, field leadership, and over 3,000 store locations in the U.S., along with project management responsibilities. His expertise lies in managing corporate, retail, and field leadership communications, focusing on direct contact, interdepartmental relationship management, and enterprise-wide connectivity. Matthew excels in utilizing accountability, coaching, and swift action on feedback to drive successful businesses.

Speaking in:

Tuesday Jan 16th

11:30am - 12:30pm

Expo, Level 1, Expo Stage 2

Gamestop’s quest for modern operations: How unified tech & AI transformed their frontline experience

Discover how GameStop's employee-centric approach drove an immense digital and operational transformation. With YOOBIC as their digital “Main Menu,” GameStop merged fragmented systems into one streamlined app. Unlocking a new era of enterprise-wide teamwork and connectivity, in the process. Hear about GameStop's experience piloting NEO, a suite of AI tools designed to optimize efficiency, boost productivity and empower teams. Hear their take on how they think AI will impact the industry, and what you can do as an organization to implement it. Join GameStop and YOOBIC to discover how intuitive, unified technology strengthens workforce collaboration and levels up your business.

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