Matthew Goodfriend

Matthew Goodfriend
Matthew Goodfriend
Senior Manager of Learning and Development
Matthew Goodfriend is an accomplished Retail professional currently serving as the Senior Manager of Learning and Development at GameStop. With a career spanning over 17 years in the retail industry, Matthew possesses a results-oriented leadership approach backed by strong interpersonal communication skills and a passion for empathetic and direct leadership. Prior to his current position, Matthew held the role of Senior Manager of Communications at GameStop, where he managed communications for corporate associates, field leadership, and over 3,000 store locations in the U.S., along with project management responsibilities. His expertise lies in managing corporate, retail, and field leadership communications, focusing on direct contact, interdepartmental relationship management, and enterprise-wide connectivity. Matthew excels in utilizing accountability, coaching, and swift action on feedback to drive successful businesses.

Speaking in:

January 16
11:30 am12:30 pm
Expo, Level 1, Expo Stage 2
Discover how GameStop's employee-centric approach drove an immense digital and operational transformation. With YOOBIC as their digital “Main Menu,” GameStop merged fragmented systems into one streamlined app. Unlocking a new era of enterprise-wide teamwork and connectivity, in the process. Hear about GameStop's experience piloting NEO, a suite of AI tools designed to optimize efficiency, boost… Read more