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Mark Taylor


Managing Director, Global Lead Customer Engagement
Capgemini Invent
Mark Taylor leads the Customer Engagement group within Capgemini Invent. Markis responsible for the overall vision and strategy of the Customer Engagement practice with a focus on Experience Design and Customer insights development.

Mark has held senior positions in global technology-based, data-based and digital marketing organizations for the last 25 years. Prior to joining Capgemini in 2014, Mark held positions at Havas, WPP and was most recently the COO of Rosetta a digital marketing firm acquired by Publicis in 2012.

Speaking in:

Tuesday Jan 15
10:15 - 10:45 AM
Innovation Stage, Level 4
As the age of the “always on” consumer continues, so does the demand for new levels of ease, connectivity and efficiency in the shopping experience. We asked Mark Taylor, Managing Director, Capgemini, and a panel of expert practitioners... Read more