Marc Patrouch

Marc Patrouch
Marc Patrouch
VP, Asset Protection
Advance Auto Parts
Marc Patrouch is Vice President of Asset Protection for Advance Auto Parts, leading all aspects of the function. In 2012 he joined the Asset Protection team after several years in store operations, serving in multiple roles within Asset Protection before assuming his current role.

Speaking in:

January 17
9:15 am9:45 am
Expo, Level 3, Expo Stage 3
You can’t ignore it any longer. Returns are the last step in the customer journey, and if not handled correctly, may be the consumer’s last step with you. Instead of being a “cost of doing business,” returns can be an excellent opportunity to delight your customer. Learn how AI and machine learning can recognize low risk behaviors and recommend more lenient enforcement of policies, redirect… Read more