Vice President of Operations
Veronica Beard
Marc Iannotta is the Vice President of Operations at Veronica Beard, based in New York City. With over 20 years of experience in the retail industry, Marc has developed extensive expertise in operational excellence and strategic leadership. His unique experience allows him to bring a global perspective to his work, driving innovation and efficiency in the ever-evolving retail landscape.
Monday Jan 12
10:15am - 10:45am
Exhibitor Big Ideas Stage 2
Retailers today face no shortage of challenges, but the ones truly winning are those that continue putting customers first. Across every vertical, the differentiator is delivering personalized, seamless, and memorable experiences that foster loyalty and long-term value. Year-over-year growth isn’t coming from cutting corners, it’s coming from elevating the customer journey. This session will explore how leading retailers are turning customer-centricity into a competitive advantage, and why investing in experience remains the most reliable lever for growth.
