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Luke Williams

Luke Williams

Head of CX Strategy and Thought Leadership
CVP, Client Care program (Insights & Analytics), AECOM (Fortune #156)
Head of Research Methods, Head of Consulting, Ipsos Loyalty USA
New York Times Best-Selling Author
USA Today Best-Selling Author
Nielsen Bookscan Best-Selling Author

Speaking in:

Monday Jan 14
9:15 - 9:45 AM
Stage 6, EXPO Hall, Level 3
Are you confident that your retail business will thrive in today’s environment where competition, disruption and volatility are omnipresent? Learn from NY Times best-selling author Luke Williams how the Qualtrics Experience ManagementTM... Read more