President; Head, Consumer Business Group
Tata Consultancy Services Limted
Krishnan Ramanujam is the President of Tata Consultancy Services’ Consumer Business Group. He is responsible for driving the vision and strategy for the unit, which works with the world’s leading companies across retail, consumer goods, distribution, travel, and logistics.
Krishnan is on a mission to make technology work for enterprises in pursuit of their biggest opportunities. He helps organizations gain a tech-powered competitive advantage—from offering a delightful customer experience to building agile supply chains to reimagining business models. Krishnan and his team combine their deep industry experience, technology expertise, and understanding of client organizations to guide complex technology-led transformations that improve efficiencies and drive growth.
Over the three decades of his TCS career, Krishnan has held many senior leadership roles that spanned across technology service lines, consulting practices, enterprise application solutions, and more. As President of Business and Technology Services, he led and grew TCS’ horizontal organization, including cloud, cybersecurity, Internet of Things, data analytics, and artificial intelligence.
Krishnan has a B.S. and an M.S. in engineering and lives in Mumbai, India. He was the 2023 Chairperson of NASSCOM, the premier trade association and chamber of commerce for India’s technology industry. He is passionate about promoting education in rural communities in India. Outside of work, he enjoys spending time with his wife and two daughters, learning Japanese, and reading non-fiction books.
Sunday Jan 11
12:10pm - 12:40pm
ReturnPro Stage
Retailers are no longer reacting to disruption — they’re building for it. Given the current backdrop of supply volatility, shifting consumer behavior, AI transformations, and the geopolitical flux, the most forward-thinking CEOs are designing enterprises that adapt continuously. In this 30-minute fireside chat, moderated by Krishnan Ramanujam, president of TCS’ Consumer Business Group, retail leaders share how they are enabling faster, more resilient decision-making by combining agile leadership, modular operating models, and intelligent technologies — including AI systems that accelerate responsiveness at scale.