Product Innovation & Strategy
Deloitte
Kim McLean is a Senior Consultant at Deloitte, specializing in business operations and innovative solutions. With expertise in optimizing processes and driving digital transformation, Kim has helped organizations across industries enhance efficiency and customer experiences. At NRF, Kim will share insights on leveraging data-driven strategies to reshape retail operations, focusing on delivering seamless and impactful customer journeys.
3:15pm - 3:45pm
Expo, Level 1, Expo Stage 1
In collaboration with global brands like IKEA, Ariadne is at the forefront of redefining in-store customer journeys through real-time analytics and AI-driven insights. This session will unveil how retailers can transform in-store experiences, optimize layouts, and drive meaningful engagement by leveraging advanced data and AI solutions.
Explore how AI-driven insights provide a window into customer behavior, enabling retailers to anticipate needs, personalize interactions, and boost operational efficiency. By analyzing in-store journeys, brands can create dynamic, responsive spaces that enhance the shopper experience and increase customer satisfaction.
Whether you’re a global powerhouse or a niche retailer, join us to learn how AI-powered data can power next-level customer journeys and help shape the future of retail.
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