Kim Lewis

Principal UX Designer, Buy with Prime

Amazon

Kim leads shopper experience strategy for Buy with Prime, an Amazon solution that helps brands grow their direct-to-consumer businesses with the trust of Prime and fast, reliable delivery across channels. Kim currently focuses on delivering delightful, effective customer experiences for shoppers using their Prime shopping benefits across thousands of merchant sites. She has more than 12 years of experience in design innovation across fulfillment, logistics, and retail, and holds 13 patents for her work.

Speaking in:

Sunday Jan 12th

11:45am - 12:15pm

Expo, Level 3, Expo Stage 4

Kids smart device company Gabb doubles down on Prime shopping benefits to boost brand trust

Since fall 2023, kids’ smart device company Gabb has been leveraging Buy with Prime across its site to build customer trust while working to establish itself as the leader in safe technology for families. Following a breakthrough first year, with $1.4 million in revenue growth attributable to Buy with Prime, Gabb is doubling down on its investment in the ecommerce solution. In this discussion we explore why trust is so critical to Gabb’s shopper experience, and why the smart device pioneer is tapping into Amazon and the trust of Prime to build out an ecommerce experience that their customers love.

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Kim Lewis

Speaking in:

Sunday Jan 12th

Kids smart device company Gabb doubles down on Prime shopping benefits to boost brand trust