Kevin Tapscott

Sr. Director Software Solutions and Strategy

Zebra Technologies

Kevin Tapscott is the Senior Director of Software and Solutions at Zebra Technologies. He leads a team of business operations experts, who help businesses simplify their operations, optimize their labor, and maximize profits with Zebra Workcloud.  Prior to his 18 year technology career, Kevin was a retail operations leader at Dick’s Sporting Goods and Galyan’s.

Speaking in:

Monday Jan 13th

1:30pm - 2:00pm

Expo, Level 3, Expo Stage 3

Rack Room Shoes: Walking the talk with effective task management

In this session, Rack Room Shoes will discuss their remarkable transformation of the customer and associate experience, emphasizing the pivotal role of technology in their journey. As a leading American footwear retailer, they will share how their use of an integrated suite of solutions over the past five years has led to a 4X increase in task completion volume and a 95% task completion rate. Discover how they leverage Zebra Workcloud software and mobile devices to optimize communications, enhance operational efficiency, boost associate engagement, and increase customer satisfaction.

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Kevin Tapscott

Speaking in:

Monday Jan 13th

Rack Room Shoes: Walking the talk with effective task management