Kevin Tapscott
Sr. Director Software Solutions and Strategy
Zebra Technologies
Kevin Tapscott is the Senior Director of Software and Solutions at Zebra Technologies. He leads a team of business operations experts, who help businesses simplify their operations, optimize their labor, and maximize profits with Zebra Workcloud. Prior to his 18 year technology career, Kevin was a retail operations leader at Dick’s Sporting Goods and Galyan’s.
Speaking in:
Monday Jan 13th
1:30pm - 2:00pm
Expo, Level 3, Expo Stage 3
In this session, Rack Room Shoes will discuss their remarkable transformation of the customer and associate experience, emphasizing the pivotal role of technology in their journey. As a leading American footwear retailer, they will share how their use of an integrated suite of solutions over the past five years has led to a 4X increase in task completion volume and a 95% task completion rate. Discover how they leverage Zebra Workcloud software and mobile devices to optimize communications, enhance operational efficiency, boost associate engagement, and increase customer satisfaction.
