Kayla Broussard

U.S. CTO - Consumer & Travel, Distinguished Engineer

Kyndryl

Kayla Broussard is a Distinguished Engineer and the Chief Technology Officer for the Kyndryl U.S.
Retail and Travel market.

Kayla is business-outcome focused and assists organizations with accelerating their desired transformation by infusing data and business decisions with her 24 years of experience in information technology. Kayla has a Bachelor of Science in Computer Science with a minor in Business from the University of Louisiana at Lafayette. She is also a certified Consultant, IT Architect, and IT Specialist.

Speaking in:

Sunday

January 15

11:45 am–12:15 pm

Expo, Level 1, Expo Stage 1

Let’s get Phygital! Effectively connecting the in-store and digital shopping experiences produced by Kyndryl

Today’s consumers expect a seamless, personalized shopping experience wherever they choose to engage. To stay competitive, today’s retailers must find innovative ways to connect physical retail spaces with digital platforms. Phygital goes beyond Omnichannel to provide shoppers with seamless and interchangeable experiences. This means combining the best of the brick-and-mortar experience with the… Read more