Kayla Broussard
US CTO, Retail and Travel
Kyndryl
Kayla Broussard is a Distinguished Engineer and the Chief Technology Officer for the Kyndryl U.S. Retail and Travel market. Kayla is business-outcome focused and assists organizations with accelerating their desired transformation by infusing data and business decisions with her 24 years of experience in information technology. Kayla has a Bachelor of Science in Computer Science with a minor in Business from the University of Louisiana at Lafayette. She is also a certified Consultant, IT Architect, and IT Specialist.
Speaking in:
Monday Jan 15th
3:00pm - 3:30pm
Level 1, Special Events Hall, Amazon Pay Stage
Labor shortages, flattened budgets, and ongoing economic uncertainty eat away at profitability, while an increasingly diverse audience requires retailers to deliver differentiated, hyper-personalized experiences. Addressing and overcoming both dynamics proves challenging, yet the solution often lies in an underutilized resource that retailers have in abundance – data.
Join Kyndryl CTO, US Retail & Travel, Kayla Broussard and Ana Carolina Rosa, Director of Strategy & CX at GPA to learn why it is so important for organizations to fully utilize existing IT data sources, as well as explore innovative new digital solutions that improve customer interactions and create new value.