Kayla Broussard

US CTO, Retail and Travel

Kyndryl

Kayla Broussard is a Distinguished Engineer and the Chief Technology Officer for the Kyndryl U.S. Retail and Travel market. Kayla is business-outcome focused and assists organizations with accelerating their desired transformation by infusing data and business decisions with her 24 years of experience in information technology. Kayla has a Bachelor of Science in Computer Science with a minor in Business from the University of Louisiana at Lafayette. She is also a certified Consultant, IT Architect, and IT Specialist.

Speaking in:

Monday

January 15

3:00 pm–3:30 pm

Level 1, Special Events Hall, Amazon Pay Stage

Drive enhanced customer experiences with the power of data

Labor shortages, flattened budgets, and ongoing economic uncertainty eat away at profitability, while an increasingly diverse audience requires retailers to deliver differentiated, hyper-personalized experiences. Addressing and overcoming both dynamics proves challenging, yet the solution often lies in an underutilized resource that retailers have in abundance – data.

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