Kacey Sharrett

VP, eCommerce

GoPro

Kacey Sharrett is the VP, eCommerce at GoPro where she is responsible for creating and executing the company’s strategy around global direct-to-consumer experiences. She previously was the VP, eCommerce and Digital Operations at Barnes&Noble, and prior to that had a long career at Toys‘R’Us where she became the VP, Omnichannel, developing their omnichannel capabilities from the ground up. She also serves on the board of her local chapter of the non-profit organization, Dress for Success.

Speaking in:

Monday

January 16

2:15 pm–3:00 pm

Expo, Level 3, Expo Stage 3

20 strategies and tactics from the Omnichannel Retail Index produced by OSF Digital

Thriving in today’s challenging economy requires getting a lot of things right. In this session, we’ll look at the findings from the Omnichannel Retail Index. Our industry experts will discuss how to turn the learnings into actionable tactics and strategies to drive growth in 2023.

Sunday

January 15

10:15 am–10:45 am

Expo, Level 3, Expo Stage 3

Winning over your customer at every touchpoint of the shopping journey produced by Riskified

In today’s competitive eCommerce environment, where maintaining customer trust is a top priority, you’ll be hard pressed to find a retailer that isn’t looking for ways to optimize the customer experience.

While much is said about personalization during the shopping journey, there are areas of the eCommerce shopping experience, like checkout and post-purchase, that also afford strong… Read more