Co-Founder and Chief Product Officer
parcelLab
Julian is passionate about technology that is functional, seamless and solves real world problems reliably. This passion led him to co-found parcelLab in 2015 and drive the development of the only truly global enterprise post-purchase experience software platform.
As CPO, Julian is responsible for parcelLab’s relentless focus on innovation, developing the platform to bring brands and customers closer together in even more complex real-world situations. He is fearlessly committed to transforming customer experiences worldwide and building the technology platform that enables this in any industry, not just retail.
Sunday Jan 11
1:00pm - 1:30pm
Exhibitor Big Ideas Stage 2
parcelLab and True Classic will share how they partnered together to unlock hidden revenue and loyalty in the post-purchase experience. Get actionable insights on creating customer moments that drive growth long after checkout.