Jordan K. Speer

Jordan  K. Speer
Jordan K. Speer
Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies
Jordan Speer is Research Director for IDC Retail Insights, responsible for covering the global retail supply chain, with emphasis on product sourcing, fulfillment, and sustainability. Ms. Speer’s core research examines how digital technology opens opportunities to better connect and optimize the execution of the end-to-end product lifecycle from the design and sourcing stages through order orchestration and fulfillment to the customer. Her research will cover product development and sourcing, demand forecasting, order orchestration and last-mile omni-channel fulfillment, returns and reverse logistics, and track and trace, with particular emphasis on how software applications and technology such as AI, RFID, IoT and robotics can enhance these processes to enable more sustainable products and enterprises. Ms. Speer works with retailers and technology providers to help all parties understand where industry is headed and which best practices will align with their strategies to take them there.

Speaking in:

January 15
9:15 am10:00 am
Expo, Level 3, Expo Stage 3
75% of consumers now expect express delivery, with 72% more likely to reorder from companies offering it. But how can retailers keep up with increasing consumer demands without sacrificing profit margins? The key is understanding customer, product, experience, and profitability interdependencies. Retailers must own the customer experience from end to end with proactive and efficient inventory… Read more