Jon Duke

Jon Duke
Jon Duke
VP of Research
IDC Retail Insights
Jon leads the Intelligent Product Merchandising and Marketing Strategies practice and is responsible for delivering IDC Retail Insights' authoritative perspective on how retailers can leverage technology solutions to achieve key operational, tactical, and strategic objectives across the merchandising and marketing functions.

Speaking in:

Monday
January 17
4:00 pm4:30 pm
Expo, Level 3, Expo Stage 3
The retail ecosystem is highly complex and interconnected. Further, the pandemic has fundamentally (and some say permanently) altered customer expectations and buying patterns. Stores are forced to reinvent themselves as enablers of omnichannel experiences, creating an immediate and deep need for complete store operations visibility. 
 
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