Jess Coleman

Head of Systems & IT

Manolo Blahnik

Jess Coleman is the Head of Systems & IT at Manolo Blahnik. In this role, she focuses on designing and implementing a technology roadmap that enhances operational efficiency. With the retail landscape evolving rapidly, Jess's previous tenures at White Stuff and Sweaty Betty demonstrate her pivotal role in change management. This experience re-enforces her expertise in creating synergies between technology and retail operations, driving organisations towards innovative solutions and improved customer experiences.

Speaking in:

Sunday Jan 12th

11:45am - 12:15pm

Expo, Level 3, Expo Stage 5

Omnichannel transformation: Why choosing a partner over a vendor matters

In today’s fast-evolving retail environment, omnichannel transformation is more than a necessity—it’s a strategic advantage. Yet, many businesses focus solely on features and pricing when making technology decisions. But what if the real value lies in choosing a partner, not just a vendor? In this session, we’ll explore how selecting a technology partner who collaborates with your business can make all the difference. A partner offering expertise, strategic insights, and solutions that adapt to your needs—rooted in business alignment, partnership, and shared success.

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Jess Coleman

Speaking in:

Sunday Jan 12th

Omnichannel transformation: Why choosing a partner over a vendor matters