Jennifer Karras
Director of Operations Excellence - North America
Circle K
Jennifer Karras is the North America Director of Operations Excellence for Alimentation Couche-Tard (Circle K). Jennifer is highly accomplished in the Fuels & Convenience Retail sector with 30+ years experience across all channels of trade. Prior to joining Circle K in 2020, Jennifer held global positions with ExxonMobil and was a Senior Principal at Accenture.
An accomplished leader, Jennifer is adept at innovative business development strategies creating high performance teams, fostering empowering and inclusive environments, which lead to extraordinary results.
Speaking in:
Monday Jan 13th
2:15pm - 3:00pm
Expo, Level 1, Expo Stage 2
In today’s rapid proliferation of digital tools, data, and signals, effective leadership depends on how well you close the feedback-to-action loop across your organization. Join Jennifer Karras from Circle K for an insightful discussion on leading frontline teams in the digital age. This session will showcase how Circle K is integrating innovative customer (CX) and employee experience (EX) systems to automate the delivery of superior customer service. Discover how WorkJam's communication and task solutions keep Circle K’s frontline workforce agile and informed, ensuring consistent excellence. Jennifer will share successful strategies that empower leaders to inspire and manage teams effectively, fostering resilience and adaptability. This session is essential for senior Operations and HR leaders seeking to maximize the impact of technology for strategic leadership and operational success.
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