Jason Johnson
Chief Information Officer
Sweetwater Sound
Jason Johnson has a broad range of experience in enterprise network operations and software development. His primary role at Sweetwater is leading our in-house software development, cloud, and network infrastructure teams, who are responsible for continuous delivery and innovation of the IT services required to keep Sweetwater on the cutting edge.
Jason joined Sweetwater in early 2013 and spent three years as the IT Operations Manager leading a small team modernizing Sweetwater's network infrastructure before he was promoted to Senior Vice President and ultimately to Chief Information Officer. Previously, Jason spent eight years working for the Department of Defense, focused primarily on network security, and 5 Years serving in the US Navy rated in Information Technology.
Jason holds 19 industry certifications and has a Bachelor's Degree from Western Governors University in Network Design and Management. Jason loves spending time with his wife Kelsi and their two children, Riley and Logan, and enjoys being outdoors on the open water.
Speaking in:
Monday Jan 12
1:00pm - 1:30pm
The new loyalty engine: How AI is redefining customer acquisition and retention
Loyalty in retail is being rewritten. In an era of limitless choice and shifting expectations, traditional programs are losing their power to retain customers. Enter AI: a force not just optimizing but transforming how brands foster connection and commitment. From predictive personalization to real-time engagement and intelligent automation, discover how forward-thinking companies are using AI to create loyalty that lasts. This session dives into the strategies reshaping customer relationships—and the technology making it possible.