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Greg Mack

Greg
Mack

Sr. Director, eCommerce Fulfillment
Best Buy
Greg Mack is the Sr. Director, eCommerce Fulfillment at Best Buy Co., Inc., a multinational retailer of technology and entertainment products and services. In his role he is responsible for the end-to-end customer experience for US eCommerce Fulfillment, along with strategy and development of new fulfillment methods. His role spans the customer experience: from online purchase; internal systems; order communication; to the actual fulfillment of the product; and the post-purchase return experience.

Best Buy currently fulfills online purchases via: Store Pick Up; Ship to Home (from DC, Store, Vendor, and 3PL); and Digitally (email, and download).

Speaking in:

Wednesday Jan 15
9:00 - 9:30 AM
|
Marriott Marquis, Marquis Ballroom C, 9th floor
More details on this session coming soon!