Gaurav Pant

Gaurav Pant
Gaurav Pant
Chief Insights Officer
Gaurav Pant, Chief Insights Officer at Incisiv, is a leading digital transformation expert focused on the consumer industries of retail, consumer products, lodging and restaurants. Gaurav brings a unique perspective to digital transformation by combining customer experience expertise with a strong focus on operational excellence. Gaurav leads Incisiv’s Digital Executive Council “The Speakeasy” – a membership community of over 3,500 retailer and brand executives. Gaurav’s prior experience includes founding EKN Research, and leading consulting and products for Tata Consultancy Services (TCS) in North America. Gaurav is an active advisor and investor in early-stage consumer industry start-ups.

Speaking in:

January 18
10:15 am11:00 am
Expo, Level 3, Expo Stage 3
Customer loyalty is a non-negotiable for the success and profitability of the modern retailer. And with over 77% of US internet users saying they want personalized experiences from the brands they feel loyal, so is personalization. Yet despite this demand, retailers continue to fall short on delivering their personalization promises. Adobe commissioned Incisiv Research to uncover what exactly is… Read more