Gareth Hughes
Executive Director of Retail Technology
Estee Lauder Companies
Gareth brings over 20 years of retail experience across sectors like luxury goods, cosmetics, and food and beverage. He has led teams in EMEA and North America, managing large cross-functional projects, including new store openings and tech consolidation. Currently, Gareth focuses on integrating acquired brands into Estée Lauder Companies' technology stack and shaping the company’s approach to leveraging consumer data for future growth.
Speaking in:
Tuesday Jan 14th
9:15am - 9:45am
Expo, Level 1, Expo Stage 1
What tradeoffs do retailers face while delivering both a memorable customer experience and providing fast, reliable check out? Join us to learn how Estée Lauder, Patagonia and Guess strike the perfect balance between a memorable customer experience and ensuring business performance with Adyen. Discover how these brands put customers first without compromising on speed or reliability!
Tuesday Jan 14th
10:15am - 11:00am
Expo, Level 3, Expo Stage 4
In an era of rapid technical advancements, the future of retail continues to be transformed by innovations such as AI, RFID, and IoT. This session will explore the evolving landscape focusing on how unified commerce strategies and data-driven insights are reshaping business operations and influencing how retailers modernize their checkout experience. Join us as we uncover trends, challenges and opportunities of tomorrow’s retail, ensuring your business is ready for the future.
We will share real-life examples on how retailers are implementing these key technologies today and their role in streamlining store efficiencies, while enhancing the brand experience.