Ernesto Goldman

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Ernesto Goldman
CX IT Senior Manager
Mercado Libre
Ernesto Goldman is CX IT Senior Manager at Mercado Libre (ML). ML's purpose is to democratize commerce and financial services to transform the lives of millions of people in Latin America. He is part of the team that is responsible for making CX available to any user that needs assistance. Ernesto has been leading IT teams for more than 20 years, developing digital solutions in diverse sectors such as retail, financial, communications and information for professionals.

Speaking in:

January 16
2:00 pm2:30 pm
River Pavilion, goTRG Stage

Whether it’s sending transactional order updates or implementing new marketing strategies, the challenges associated with global communications are widespread. Everything from meeting consumers on their preferred channels to addressing varying compliance requirements and balancing technological limitations of global delivery must be addressed. And of course, seamless integration into the… Read more