Dan Coates

Dan Coates

Director Product Management

ACI Worldwide


Dan Coates is the director of merchant product management for ACI Omni-Commerce with over 25 years of payments experience.  He focuses on solution use-cases, insight and thought leadership for merchant retail in the card present, eCommerce and mCommerce space. Dan has led payments implementations for major retailers, developed payments software for ACI’s Omni-Commerce platform, and implemented large scale projects for many top global brands.  His earlier roles at ACI include senior lead positions in engineering, architecture, consulting, and solution evangelist. 

Speaking in:

Monday Jan 12

3:15pm - 3:45pm

Exhibitor Big Ideas Stage 3

5 ways merchants are increasing profits by hundreds of millions

We surveyed 105 Global Teir 1 merchants on their current and planned payment strategies, their satisfaction levels and results.  Survey questions include acquiring, configurations, payments orchestration, artificial intelligence, APMs, and local payment methods, along with the increases they are seeing in savings, acceptance rates, and revenue. This session will dive into the survey results, so you can see how you compare to your peers, then disscuss how you can obtain similar results.    

Learn what payment tactics these leading merchants are using to drive profit growth:

  1. Boost authorization rates and conversion
  2. Expand into new markets
  3. Reduce transaction costs
  4. Increase resilience
  5. Improve operational efficiency