Dale Foster

Director of Asset Protection

Advance Auto Parts

Dale Foster is Director of Asset Protection for Advance Auto Parts leading the process management and data analytic functions. In 2019 he joined the Asset Protection team and has 27 years of experience at Advance Auto Parts with background in merchandising, pricing, project management and store operations.

Speaking in:

Tuesday

January 17

9:15 am–9:45 am

Expo, Level 3, Expo Stage 3

Returns are a powerful engagement opportunity - one you can’t ignore produced by Appriss Retail

You can’t ignore it any longer. Returns are the last step in the customer journey, and if not handled correctly, may be the consumer’s last step with you. Instead of being a “cost of doing business,” returns can be an excellent opportunity to delight your customer. Learn how AI and machine learning can recognize low risk behaviors and recommend more lenient enforcement of policies, redirect… Read more