Craig Fels

Manager, Functional Analysis (Sitecore Platform SME)

Caleres

Craig has over 20 years of experience in Infrastructure, eCommerce, and Project Management. In his current position, he manages a team of Functional Analysts-the SMEs of their Sitecore platform--working closely with the teams building content, UX designers, front-end and back-end developers, and DevOps.

Speaking in:

Sunday

January 16

4:00 pm–4:30 pm

Expo, Level 3, Expo Stage 3

Case study: How Caleres transformed their online commerce experience produced by Coveo

Caleres, who operates Famous Footwear, Allen Edmonds and Naturalizer, tells their transformation story. From an outdated technology stack with lots of manual processes and a lack of shopper insight, they re-invented their digital experience around the customer, all-while managing the complexities of physical store locations, large product catalogs and multiple branded sites. Hear about their… Read more