Chad Best
SVP of Customer Experience Operations
Lovesac
Chad Best is the SVP of Customer Experience Operations for Lovesac. Chad has over 25 years of furniture and specialty retail industry experience in leading highly productive teams focused on field sales, operations, customer service, training, commercialization, communications, and real estate. His leadership at LoveSac has contributed to the company’s explosive growth. Chad’s diverse background includes work with renowned brands such as Roche Bobois, Victoria’s Secret, Arhaus Furniture, The Container Store, and Williams Sonoma Inc.
Speaking in:
Sunday Jan 14th
10:15am - 10:45am
Expo, Level 1, Expo Stage 2
The debate over the significance of online versus physical shopping has come to a clear conclusion, with a consensus emerging in favor of unified commerce as the future of retail. Those brands which not only adopt but also demonstrate exceptional proficiency in the realm of unified commerce are poised to emerge as the true victors within the retail sector. Unified commerce meets customers where they are - blending online and offline experiences for a seamless journey. Join this session featuring industry experts to discuss the crucial role of unified commerce and their insights on the future of the retail industry.