Celeste Richardson
Director, Industry Advisors
Salesforce
Celeste is the Director of Retail Industry Advisors at Salesforce. She is a seasoned Salesforce expert with a deep understanding of the Retail CRM, AI, and technology.
Speaking in:
Sunday Jan 12th
2:00pm - 3:00pm
Expo, Level 3, Expo Stage 4
Salesforce unveils new innovations that will redefine the industry’s notion of “unified commerce.” To power modern shopper journeys, Salesforce is launching Retail Cloud with Modern POS and Agentforce, new autonomous AI agents that work across Commerce, Marketing, Loyalty, and Service. Together on one unified platform, retailers can now deliver new levels of associate efficiency and personalized shopper experiences both on and offline.
