Brian Minnix
CIO
Rack Room Shoes
Brian Minnix, Chief Information Officer at Rack Room Shoes, is a seasoned technology leader with 25+ years of experience in retail IT strategy, digital transformation, and data governance. He has modernized Rack Room Shoes’ store and digital platforms and was the 2024 Carolina ORBIE Corporate Award Winner. Brian also holds advisory roles with Zebra Technologies, Charlotte CIO, and AT&T, and possesses a BS in Business Administration, an MBA, and a Certificate in Digital Transformation.
Speaking in:
Monday Jan 13th
1:30pm - 2:00pm
Expo, Level 3, Expo Stage 3
In this session, Rack Room Shoes will discuss their remarkable transformation of the customer and associate experience, emphasizing the pivotal role of technology in their journey. As a leading American footwear retailer, they will share how their use of an integrated suite of solutions over the past five years has led to a 4X increase in task completion volume and a 95% task completion rate. Discover how they leverage Zebra Workcloud software and mobile devices to optimize communications, enhance operational efficiency, boost associate engagement, and increase customer satisfaction.
