Art Kilmer

Art Kilmer
Art Kilmer
COO
P.F. Chang's
As the chief operations officer at P.F. Chang’s, Art Kilmer is responsible for supply chain and procurement, training and development, and culinary and beverage innovation and operations for more than 200 domestic restaurants. He originally joined P.F. Chang’s in 2000 as a market partner for Texas and Louisiana and opened 25 new locations across Texas and the Midwest. He then served as regional vice president before he was promoted to his current role as chief operations officer in 2017. Prior to P.F. Chang’s, Art served as the vice president of franchise development and operations at Steak and Ale, where he was originally hired as a restaurant manager. A restaurant industry veteran, Art’s first job was at McDonald’s when he was 16. Art graduated from Shepard University in 1987 with a degree in Hospitality Management. Born in Baltimore, Maryland, Art now resides in Scottsdale, Arizona, with his wife Patricia. Together they have two sons, Grant and Mitchell.

Speaking in:

Monday
January 15
9:15 am10:00 am
Expo, Level 3, Expo Stage 4
The retail and hospitality industries have shown resilience in navigating numerous headwinds–from labor shortages and fluctuating demand, to rising operational costs and increasing customer expectations. Join this session to hear how global Asian culinary brand P.F. Chang's is using the Workday platform with built-in AI to increase process efficiencies, drive real-time insights, and make faster,… Read more