Anisa Kumar

Anisa Kumar
Anisa Kumar
SVP and Managing Director, US Direct to Consumer
Levi Strauss & Co.
Anisa Kumar is a global operations, analytics, and strategy expert with over 20 years of retail industry experience, the last 7 of which she’s spent at Levi’s running business units across ecommerce & brick-and-mortar for both the Americas and globally. Previously, Anisa held leadership roles at Walmart, Mervyn’s, and Target. She is a recognized leader on global omnichannel initiatives, including new market entry.

Speaking in:

Monday
January 17
4:00 pm4:30 pm
Expo, Level 1, Expo Stage 2
As much as 30% of online purchases are returned, and "bracketing" (buying multiple items intending to return what doesn't work) has skyrocketed to 60% as more people turn their bedrooms into fitting rooms. Consumers increasingly want concierge-level service across the board, with more convenient options to return how and when they want - for free. The cost to retailers to keep up can be… Read more