Andrea O'Connor
Director, Solution Engineering
Salesforce
Andrea O'Connor is a Solution Engineering professional with a passion for Customer success. She has been at Salesforce for 8 years, and prior to that spent 15+ years at Retail and Consumer Goods software companies. Andrea is dedicated to helping Retail and CPG companies build lasting customer relationships using Salesforce’s innovative and trusted platform.
Speaking in:
Sunday Jan 12th
2:00pm - 3:00pm
Expo, Level 3, Expo Stage 4
Salesforce unveils new innovations that will redefine the industry’s notion of “unified commerce.” To power modern shopper journeys, Salesforce is launching Retail Cloud with Modern POS and Agentforce, new autonomous AI agents that work across Commerce, Marketing, Loyalty, and Service. Together on one unified platform, retailers can now deliver new levels of associate efficiency and personalized shopper experiences both on and offline.
